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Client Stories

What does a 20-year deployment relationship look like?

These are the engagements behind the platform. Not pilots. Not proofs of concept. Production deployments — still running today.

Major Malaysian Bank · Enterprise-wide
e-Invoice Compliance at Scale
Enterprise Invoice Management
Engaged
2025
Deployment
Bank-wide
Status
Live
The Challenge

Multiple core systems. One LHDN submission format. The bank needed a single compliance layer — not a separate integration per system.

What We Delivered
Multiple source systems integrated through a single EIM pipeline — no separate LHDN development required per system.
Two-stage pre-validation pipeline catches data quality issues before LHDN submission — reducing rejections and protecting the bank from compliance penalties.
Full API exposure of e-invoice data to the bank's digital channels — online banking, mobile app, and corporate banking portal.
99.9% uptime SLA with 24/7 support — maintained without interruption since go-live.
Live in production · Ongoing
EIM LHDN MyInvois On-premise ISO 27001
Leading Malaysian Bank · Enterprise-wide
Enterprise Statement Generation
Enterprise e-Statement Suite
Engaged
2013
Deployment
Bank-wide
Status
Active
The Challenge

A single pipeline for hard copy, electronic, and archived statements across all account types. MYeBills won the RFP in 2013, delivered, and returned two years later to build the GST Tax Invoice module as an extension.

What We Delivered
Three statement variants from a single processing pipeline — hard copy, e-statement, and long-term archival — each with distinct formatting and delivery requirements.
Enterprise-scale batch processing handling all account types on schedule — retail, Islamic, and investment banking statements centralised in one platform.
GST Tax Invoice module delivered in 2015 as a separate extension — a new system with entirely different source data and layout, integrated into the existing infrastructure.
Full audit trail for every statement generated, delivered, and archived — meeting the bank's internal governance and regulatory requirements.
Live in production · Ongoing
e-Statement Suite Long-term archival On-premise Bank-wide
Leading Malaysian Media Company · National scale
Digital Billing Delivery for a National Subscriber Base
Enterprise e-Statement Suite
Engaged
2011
Relationship
Active
The Challenge

Paper bills to email-delivered electronic bills — at national scale, every billing cycle, without fail. MYeBills has been running the platform since 2011.

What We Delivered
Email e-billing at national scale — electronic bill delivery to the company's subscriber base, replacing paper bills across all product lines.
Scheduled batch delivery aligned to the client's billing cycle — bills delivered to subscribers within the committed window, every cycle.
Delivery status tracking — full visibility into delivery outcomes, enabling the client's operations team to identify and follow up on undelivered bills.
13+ years of uninterrupted service — the engagement begun in 2011 remains active today, a reflection of the long-term partnership model MYeBills operates under.
Live in production · Ongoing since 2011
e-Statement Suite e-Billing Email delivery

Every client in these stories is still with us today

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