1. Who we are
MYeBills Consulting Sdn Bhd (Company No. 739522-W) is a Malaysian company incorporated under the Companies Act 2016. Our registered address is Suite D-3A-53, IOI Boulevard, Jalan Kenari 5, Bandar Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia.
This Privacy Policy applies to personal data collected through this website (www.myebills.com.my) and through enquiries submitted to MYeBills. It does not govern the processing of personal data carried out by MYeBills on behalf of its enterprise clients under separate data processing agreements.
2. What personal data we collect
When you submit an enquiry through our contact form or contact us directly by email or telephone, we may collect:
- Your name
- Your work email address
- Your institution or organisation name
- Your role or job title
- The content of your message or enquiry
We do not collect sensitive personal data, financial data, or identification documents through this website. We do not use cookies for tracking or advertising purposes.
3. How we use your personal data
We use the personal data you provide solely to:
- Respond to your enquiry or request
- Provide information about MYeBills' products and services that you have requested
- Follow up on discussions you have initiated with our team
We do not use your personal data for unsolicited marketing, and we do not sell, rent, or share your personal data with third parties for their own marketing purposes.
4. Legal basis for processing
We process your personal data on the basis of your consent — given when you voluntarily submit an enquiry to us — and on the basis of our legitimate interest in responding to business enquiries directed to MYeBills.
5. How long we retain your data
We retain personal data submitted through enquiries for as long as is necessary to respond to and follow up on your enquiry, and for a reasonable period thereafter in the event of further correspondence. If no business relationship results from an enquiry, we will not retain your personal data beyond two years from the date of your last contact with us.
6. Your rights under PDPA 2010
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete personal data
- Withdraw your consent to our processing of your personal data
- Request that we cease processing your personal data for direct marketing purposes
To exercise any of these rights, please contact us at info@myebills.com.my. We will respond to all requests within a reasonable timeframe.
7. Data security
MYeBills is certified to ISO/IEC 27001:2022 for information security management. We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure.
8. Third-party links
This website does not contain links to third-party websites for advertising or tracking purposes. Any external links present on this site are for informational purposes only. MYeBills is not responsible for the privacy practices of third-party websites.
9. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.
10. Contact
For any questions about this Privacy Policy or about how MYeBills handles personal data, please contact us:
MYeBills Consulting Sdn Bhd (739522-W)
Suite D-3A-53, IOI Boulevard, Jalan Kenari 5
Bandar Puchong Jaya, 47100 Puchong
Selangor Darul Ehsan, Malaysia
Email: info@myebills.com.my
Tel: +603-8071 6018